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Delete your Salket account

Last updated: 28 September 2026

1. About this page

This page explains how to delete your account in Salket, the app published by Zootric LLC on the Apple App Store and Google Play. It also lists what we delete, what we keep, and for how long.

You do not need the app installed to ask for deletion. You can email us instead (option B below).

2. How to delete your account

Option A: in the app

  1. Open Salket and sign in.
  2. Go to Settings → Account → Delete account.
  3. Follow the steps on screen to confirm.

Option B: by email

  1. Email privacy@salket.com from the email address on your Salket account.
  2. Use the subject line "Delete my account".
  3. We will verify that the request comes from you before we act. We may reply to that address to confirm.

If you own a team account, you must first either transfer ownership to another member, or remove the other members. You do this in the app. Then you can delete your account.

Cancel your subscription too. Deleting your account does not cancel a subscription billed by Apple or Google. Cancel it in your Apple or Google account settings so it does not renew.

3. When it happens

We complete deletion within 30 days of your request, or of verifying your identity for an email request.

4. What we delete

  • Your login: email address, phone number and sign-in details.
  • Your profile: name and profile picture.
  • Your memberships of team accounts, and your role in them.
  • Your devices and their push notification tokens.
  • Accounts you own are closed. That includes your solo account, or a team account where you have removed the other members. For those accounts we delete:
    • call records and message content (SMS and WhatsApp);
    • your emergency address;
    • support messages.
  • Your phone numbers are released. A released number cannot be recovered, and may later be given to someone else.
  • Your remaining prepaid credit is forfeited, unless the law requires otherwise. Refunds of App Store or Google Play purchases follow Apple's or Google's own refund policies.

If you were a member of someone else's team account, the calls and messages you handled for that team stay with the team. They belong to the team account, not to you.

5. What we keep, and for how long

What we keep Why How long
Financial and ledger records: purchases, credit, charges and refunds Tax and accounting law 7 years. The account is marked closed
Regulatory documents submitted for a phone number National telecoms regulations As long as those regulations require
Backups containing deleted information System recovery Up to 30 days, then deleted automatically

Apple and Google keep their own records of your purchases under their own policies.

6. Deleting some data without deleting your account

You can delete individual call and message records in the app without deleting your account. To ask for other data to be deleted or corrected, email privacy@salket.com.

7. More information

Questions: privacy@salket.com

Zootric LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States