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Salket support

Last updated: 13 October 2026

Salket is made by Zootric LLC. This page is where to go when something is not working, when you have a question about your account, or when you need to reach a person.

Contact us

Email support@salket.com. A person reads every message.

To help us find your account quickly, write from the email address you sign in with and tell us:

  • what you were trying to do, and what happened instead;
  • the phone model and its version of iOS or Android;
  • the number you were calling or receiving a call on, if it is about a call.

Please do not send passwords or sign-in codes. We never need them.

Common questions

I did not receive my sign-in code. Check your spam folder and wait a minute, then ask for a new code. Codes are sent to the address you typed, so make sure it is spelled correctly.

A call did not connect, or I cannot hear anyone. Check that Salket is allowed to use the microphone in your phone's Settings, and that you have a data or Wi-Fi connection. If it keeps happening, email us with the details above.

Emergency calls. Salket sends emergency calls to your phone's own dialler where it has one. If your device has no dialler, such as a Wi-Fi-only tablet, Salket cannot place an emergency call and will tell you so. Read Emergency Calling before you rely on Salket for this.

I want to delete my account. You can do it yourself in the app, under Settings, then Account, then Delete account. See Delete your account.

Privacy, data and legal requests. Write to privacy@salket.com or legal@salket.com. The Privacy Policy and Terms explain how Salket handles your data and what you agree to.